Delivery Policy

We are small business based in South Devon, the South West of England.

Our working week is Monday to Friday 9am until 5pm. - There is no post collection from 2pm Friday until Monday 2pm.

Most orders are dispatched the next working day. Once dispatched, you will receive a notification email. However, during busy periods, please bear with us as we make all custom orders in-house and may take up to 7 days to be dispatched.

We process orders on working days which are Monday to Friday. Orders placed on a weekend will be processed on the Monday/Tuesday of the following week excluding Bank Holidays.

Postage Times

Free Standard Shipping  On orders over £20 - Delivery is estimated by Royal Mail to be around 3-5 working days once the item has been dispatched.

Royal Mail 2nd Class - Delivery is estimated by Royal Mail to be around 3-5 working days once the item has been dispatched.

Royal Mail 1st Class - Delivery is estimated by Royal Mail to be around 1-2 working days once the item has been dispatched.

Royal Mail Tracked - Delivery is estimated by Royal Mail to be around 2-3 working days once the item has been dispatched.

Please Note:
All of the above Royal Mail postage times are estimated and exclude weekends, bank holidays and any unforeseen delays. Especially during seasonal busy periods.

Should a delivery not arrive within 10 days from the date of your dispatch notification email, please do not hesitate to drop us a message with your order number and date of order. You can use our Contact Us page to do this.